Customer sponsor
Own outcomes, resources and conflict resolution.
MaluOne ERP
MaluOne ERP Implementation Plan
A practical plan with named owners, agreed deliverables, user training and a controlled go-live decision.
Discuss your business process
Illustrative 12-week plan
This is a planning example, not a delivery commitment. Phases overlap. Agree the actual schedule after assessing modules, branches, data, integrations and customization.
| Weeks | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Discovery and scope | ● | ● | ||||||||||
| Process design | ● | ● | ||||||||||
| Configuration | ● | ● | ● | |||||||||
| Data preparation | ● | ● | ● | ● | ||||||||
| User acceptance testing | ● | ● | ● | |||||||||
| Training and pilot | ● | ● | ||||||||||
| Go-live preparation | ● | |||||||||||
| Launch and stabilization | ● | ● |
01 · Weeks 1–2
Discovery and scope
Review problems, documents, branches and reporting needs. Demonstrate essential requirements.
Responsible team
Project manager + customer sponsor
Required deliverable
Approved scope, success measures, exclusions and responsibilities.
01Project manager + customer sponsor
02Discovery and scope
03Approved scope, success measures, exclusions and responsibilities.
02 · Weeks 2–3
Process design
Define document flows, roles, approvals and accounting requirements.
Responsible team
Consultant + department leads
Required deliverable
Approved design and recorded system gaps.
01Consultant + department leads
02Process design
03Approved design and recorded system gaps.
03 · Weeks 3–5
Configuration
Configure agreed modules, numbering, permissions and supported approval rules.
Responsible team
Functional consultant + technical lead
Required deliverable
Configured environment ready for business tests.
01Functional consultant + technical lead
02Configuration
03Configured environment ready for business tests.
04 · Weeks 3–6
Data preparation
Clean master lists and prepare opening stock and balances. Run a trial migration.
Responsible team
Customer data owners + migration lead
Required deliverable
Customer-approved data and reconciled trial totals.
01Customer data owners + migration lead
02Data preparation
03Customer-approved data and reconciled trial totals.
05 · Weeks 6–8
User acceptance testing
Test complete workflows, partial transactions, returns, corrections, permissions and reports.
Responsible team
Key users + finance lead
Required deliverable
Accepted results with critical issues resolved.
01Key users + finance lead
02User acceptance testing
03Accepted results with critical issues resolved.
06 · Weeks 8–9
Training and pilot
Train each role and rehearse daily work with one representative team or branch.
Responsible team
Training lead + department key users
Required deliverable
Users independently complete daily and exception tasks.
01Training lead + department key users
02Training and pilot
03Users independently complete daily and exception tasks.
07 · Weeks 10
Go-live preparation
Confirm final migration, cutoff, access, backup restoration, recovery and support arrangements.
Responsible team
Project manager + sponsor + technical lead
Required deliverable
Signed readiness decision and cutover checklist.
01Project manager + sponsor + technical lead
02Go-live preparation
03Signed readiness decision and cutover checklist.
08 · Weeks 11–12
Launch and stabilization
Review issues daily, reconcile live transactions and verify fixes with users.
Responsible team
Support lead + key users
Required deliverable
Stable operations and agreed ongoing support handover.
01Support lead + key users
02Launch and stabilization
03Stable operations and agreed ongoing support handover.
Who owns the work?
Small projects may combine roles, but every responsibility still needs a named owner.
MaluOne project manager
Manage scope, milestones, risks and communication.
Customer coordinator
Arrange users, sample documents, decisions and approvals.
Functional consultant
Map processes, identify gaps and configure agreed workflows.
Finance lead
Approve accounting rules, opening balances and reconciliations.
Department key users
Validate requirements, test daily work and support colleagues.
Technical and data lead
Manage environments, migration, integrations, access and recovery.
Support lead
Coordinate training handover, launch support and escalation.
Hold a weekly project review and maintain one issue list with an owner, priority and due date. Approve scope changes after reviewing cost and schedule impact. During launch, review issues daily and agree support hours and escalation contacts.
A practical acceptance exercise
Ask actual users to process an order for 100 items, deliver 60, bill those 60 according to agreed terms, record a partial payment, then handle a return or correction. Verify the remaining 40, the customer balance, stock movements, accounting and approval history. Use expected results and document any gaps.
See all document workflows →01Order 100
02Deliver 60 · pending 40
03Invoice · payment · correction
Approve readiness before launch
Critical workflows pass customer acceptance testing.
Opening stock and financial balances reconcile.
Users can perform assigned tasks and corrections.
Access permissions and approval rules are accepted.
Backup restoration and recovery procedures are verified.
Remaining issues have owners and accepted workarounds.
01Verify evidence
02Approve or postpone
03Launch with support
Discuss your business process
These are intended business workflows to confirm in a working demo. Agree supported features, accounting rules, integrations and limitations in writing. ERP also needs accurate input and clear responsibilities.
Discuss your business processContinue learning
01
Business Problems ERP Can Solve
Connect documents, stock and money so each team can explain what happened and what remains to do.
Read the illustrated guide →
02
Why ERP Implementations Fail—and How to Avoid It
A system can be installed while people still depend on spreadsheets. Prepare processes, data and responsibilities together.
Read the illustrated guide →03
MaluOne ERP Implementation Plan
A practical plan with named owners, agreed deliverables, user training and a controlled go-live decision.
Read the illustrated guide →