Business Problems ERP Can Solve

01

Repeated data entry

Re-entering one customer order in several files can produce different prices and quantities.

What to do

Link approved source documents and check changes before handing work to the next team.

02

Missed deliveries

An order for 100 items is mistaken for complete after only 60 are delivered.

What to do

Track ordered, delivered and outstanding quantities separately; assign the remaining delivery.

03

Purchasing discrepancies

The supplier bills 100 cartons although the receiving team counted only 80.

What to do

Compare the order, receipt and invoice. Resolve the difference against delivery evidence and agreed terms before payment approval.

04

Unreliable stock balances

A warehouse transfer is entered as new stock, overstating the company total.

What to do

Record both locations and reconcile movements. Moving 30 from A to B changes location, not total stock.

05

Late customer payments

Staff cannot tell whether an invoice is unpaid or its receipt was matched incorrectly.

What to do

Match receipts to invoices and review due dates. A 12 million kip invoice less a 5 million receipt leaves 7 million outstanding, before other adjustments.

06

Unclear supplier obligations

A payment is made without checking earlier payments against the same invoice.

What to do

Review invoice references, approved payments and the remaining balance before preparing the next payment.

07

Unexplained production costs

The plan shows 50 tables but only 48 are complete; material usage does not explain the difference.

What to do

Reconcile output, unfinished work, material returns and waste before reviewing cost. Confirm costing methods in the demo.

08

Slow financial reporting

Reports combine different dates and unreviewed entries, so balances cannot be explained.

What to do

Use the same period and filters, reconcile balances and trace totals back to source documents.

09

Weak approval controls

A buyer approves their own high-value request or changes it after approval without review.

What to do

Define separate responsibilities and test the supported approval rules. For an illustrative 5m kip threshold, review a 7m request with the manager.

010

Poor management visibility

Branches submit different spreadsheets with inconsistent definitions of sales and stock.

What to do

Agree common measures and reporting dates. Review branch results with access controls and named follow-up owners.

A practical acceptance exercise

Ask actual users to process an order for 100 items, deliver 60, bill those 60 according to agreed terms, record a partial payment, then handle a return or correction. Verify the remaining 40, the customer balance, stock movements, accounting and approval history. Use expected results and document any gaps.