Outstanding customer amounts are unclear
Solution: Match receipts to invoices and review unpaid balances.
Expected result: Collection follow-up uses reconciled amounts.
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MALUONE ERP MODULES
Finance
Explore the connection between daily transactions, accounting records and financial reporting.
For accountants, finance managers and business owners.
Request a Finance Demo
Problems your team needs to solve
Bank totals differ from accounting
Solution: Compare bank records with posted transactions and investigate differences.
Expected result: Unmatched entries become visible.
Closing depends on scattered spreadsheets
Solution: Agree a close checklist, account mapping and review responsibilities.
Expected result: Period-end work follows a repeatable process.
Understand the workflow
Transaction → Review → Journal → Reconcile → Report → Close
Receivables and payables
Review customer amounts due and supplier obligations alongside invoices and payments.
General ledger and cash
Follow journals and cash or bank transactions through the accounting process.
Reporting and closing
Discuss financial statements, tax requirements and period-end procedures with the demonstration team.
Common mistakes to avoid
- Confusing profit with cash available.
Prevention: Review cash movements separately from income and expense reports.
- Posting to an incorrect period or account.
Prevention: Check the transaction date, accounting period and account mapping before posting.
- Closing without reconciling customer, supplier and bank balances.
Prevention: Use a signed-off reconciliation checklist before period-end closing.
Work through a complete example
Use these illustrative cases to evaluate the workflow with the demonstration team. Confirm the available screens, controls and configuration for your scope.
Follow the quantities and amounts
Invoice a customer 10 million LAK and record a receipt of 4 million against it: 6 million remains unpaid before other adjustments. If a later approved credit reduces the invoice balance by 1 million, the remaining balance becomes 5 million. Review the source documents and customer balance together; the invoice total is not the amount of cash collected.
Read the visual: compare each document or stage separately, then follow the reconciliation shown beside it.
Customer balance · million LAK
10mInvoice
4mReceipt
6mUnpaid
10m − 4m = 6m outstanding
After an approved credit
6mBefore credit
1mCredit
5mRemaining
6m − 1m = 5m outstanding
Documents and team handovers
- 01
Source documents
Keep customer and supplier invoices, receipts, payments and supporting references traceable to their accounting entries.
- 02
Reconciliation
Compare bank records and customer or supplier balances with posted records for the same period. Investigate unmatched items.
- 03
Close review
Agree required reconciliations, responsible reviewers and the evidence needed before closing a period.
When the normal process changes
Case 1: A customer pays without an invoice reference
Problem / consequence
Applying the amount to the wrong invoice distorts collection follow-up.
Correction / prevention
Identify the payer and payment purpose, investigate the reference and confirm the approved matching process.
Case 2: A bank deposit settles later
Problem / consequence
Timing differences may be mistaken for missing money.
Correction / prevention
Retain the deposit and settlement references, distinguish timing items from errors and follow unresolved items.
Case 3: An error is found after closing
Problem / consequence
Editing a prior transaction can invalidate reports already reviewed.
Correction / prevention
Ask the finance owner to demonstrate the authorized correction procedure, period controls and retained history.
Responsibilities, reports and controls
Entry and approval
Confirm who prepares and approves journals, payments and credits.
Period consistency
Compare reports using the same dates, posting status, currency and branch filters.
Reporting evidence
Trace selected balances to source documents. Confirm account mapping, tax and statutory requirements with the responsible finance team.
Ask to see these cases in your demo
- Explain the 10 million invoice, 4 million receipt and 6 million unpaid balance.
- Trace an approved credit and show the revised customer balance.
- Demonstrate a bank reconciliation difference and a controlled correction.
Agree the results and any limitations in the implementation scope before launch.
Prepare a useful demonstration
Bring these examples
Bring your chart of accounts, opening balances and required report examples.
Outputs to review
Discuss general ledger, customer/supplier balances and financial statements.
Confirm the scope
Tax treatment, statutory reporting, currencies and posting rules require confirmation for your jurisdiction and configuration. Examples are illustrative, not accounting advice.